A healthy baby boy died after being placed in a broken incubator in a NHS hospital, according to his heartbroken parents.
The 15-day-old boy was allegedly put in an incubator which had a 'Do Not Use' sticker on it in the busy ward.
Health watchdogs revealed the boy was born 'perfect in every way' in the hospital before being sent home with his mother.
The baby died at Singleton Hospital, Swansea, after he was allegedly placed in an incubator with a 'Do Not Use' sticker
But the mother and baby were readmitted more than a week later because she was suffering from a chest infection.
The mother, who hasn't been named, was being treated by doctors while the baby was put in the incubator which allegedly failed to keep him warm enough.
The baby died from a chronic case of pneumonia at the giant 550-bed Singleton Hospital in Swansea, South Wales.
Patients watchdogs at the Abertawe Bro Morgannwg Community Health Council in Swansea confirmed the complaint had been received from the heartbroken mother about her baby's death.
A report from the health council said: 'The post mortem revealed the baby was perfect in every way but died from massive bilateral bronchopneumonia.'
The baby was put in the incubator which allegedly failed to keep him warm enough.
The boy's mother, also of Swansea, also had other 'several instances of concern' -
including that 'sick on the floor took days to be cleaned'.
Health bosses at the Abertawe Bro Morgannwg University Health Board said the claims would be investigated.
Director of nursing Victoria Franklin said: 'ABM takes all complaints very seriously and we have stringent procedures in place to investigate complaints.
'If problems are identified, to make improvements to the way care is provided.
'Patient safety and high quality care are top priorities for us. Our staff care for thousands of patients every day and the vast majority are happy with the care that they receive.
'Sadly, with these significant numbers there will be times when care falls short of what we would wish.
'It would be inappropriate, however, to comment on the detail due to patient confidentiality.'
